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Galaxy S6 - significant change to battery life

My Galaxy S6 would easily go 24 hours without needing a charge. Recently, there was a pushed software upgrade and since then my battery life is significantly reduced. Now I can barely go 8 hours without the battery draining way down. My usage has been consistent so it seems related to the software upgrade. Is there anything that can be done to return to the satisfactory battery life that I had before the software upgrade?

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Verizon_Support

VWMG

I know how important it is to have a great long-lasting battery life. Have you checked to see if you have any applications that are needing updating? Generally, third-party applications update later than operating system updates. Some of theses apps may not yet be optimized for the new software.

ChristopherM_VZW
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VWMG

Christopher - I do update my apps regularly. The battery life continues to deteriorate. I'm wondering if being connected to WiFi is an issue. When WiFi is turned off, the battery life seems to be longer. Are there any WiFi settings I should revise?

Verizon_Support

VWMG,

Making sure you battery doesn’t drain on you is important. I’ve been able to do some research & do not show that this is a known issue from the software update. Let’s keep working at this mystery. I’m happy to hear that your apps are updated. Sometimes when there is a software update, there can be 3rd party apps that “glitch” with your phone & can cause battery issues. One way to make sure that a 3rd party app is not causing any troubles is to put your phone in Safe Mode. While in Safe Mode, you will still be able to use your phone for calls, texts & data. However, all 3rd party apps will be disabled. Please charge your phone to 100%. After that, please keep your phone in Safe Mode for about 3-6 hours. You will be able to see if the battery life is any better. If you don’t see any change to the battery, then we can rule out any 3rd party app as the culprit. Please see these steps http://vz.to/23btclg for Safe Mode. To turn Safe Mode off, you will just power cycle your phone.

As far as your question about your wifi, that is very hard for Verizon Wireless to answer as it is not our network. We do recommend to reach out to your home internet provider if you feel that it is an issue.

Please keep us updated on the results of the Safe Mode testing.

AliciaS_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Tonyh707

Mine has done the same and crazy slow charge rate

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