How Do I Unlock An Old Phone So Someone Else Can Use It?

Question

I upgraded my phone and had the S5 factory reset but it is still staying it is locked to the person I gave it to. How do you unlock it for someone using it?

Verizon_Support · Accepted Answer

Sorry to learn that you can't unlock this phone. The link I provided will instruct you on how to reset the device:http://vz.to/2khhaeo

AnthonyM_VZW
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