How Do I Get Notifications On My Moto Z Play?

Why when my Moto Z Play screen is dark, do i not get notifications other than the screen lighting up briefly? When the screen is lit up, i get the normal notification sounds for alerts (texts, etc) but if the screen is dark, all i get is a pop up briefly. is there a setting? I cannot find one.

Accepted answers

Verizon_Support

The Moto Z is an awesome device, annab24. To save battery life and to not be constantly disturbed, the notification alerts are on silent. You can adjust this in your Do Not Disturb Mode in your Moto Z. Basically, you would be turning on priority alerts, so you are notified all the time.

Settings > Sound & notification > Do not Disturb

Choose Priority and then turn on the notifications that you wish to receive.

For more information please check here. http://bit.ly/2jF0omU

AllisonC_VZW
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All comments

Ann154

Check your Active Display settings in the Moto application and the phone settings.

annab24

Nope this didn't work. I still did not give sound notifications when the screen is dark. Any one else have suggestions?