Why Has My Weather App Stopped Working?

My weather app stopped working on 1/29. It will not work with a restart of the phone either. A message pops up every few minutes letting me know it stopped working and I can't continue using the phone until I clear the message. Is there an update that I haven't received yet or can I some how stop all the pop-up messages?

Accepted answers

tikibar1

Try this:

Settings > Applications > Application Manager > More (in the upper right-hand corner) > Show System Apps > scroll down to Weather and you should have two of them. Tap the first one, then tap Storage, then tap Clear Data and Clear Cache. Then tap the back button until you're back at the second weather app and repeat the steps, i.e., tap it, then tap Storage, then tap Clear Data and Clear Cache.

Then reboot the phone and try placing the widget back on the home screen. Keep in mind that the widget will need to be set up again with your preferred city/settings by tapping it once it's on the home screen.

All comments

SuzyQ

Go into your app manager, and uninstall updates (or the app, if it will allow that). Then reboot the phone, reinstall and see if it works any better.

ntrdm72

Thanks, Suzy,

I incorrectly stated that it was an app. It is actually the weather widget built into the phone when I bought the phone.

Cathryn [Removed]

Sent from my Verizon, Samsung Galaxy smartphone

personal information removed as required by the Verizon Wireless Terms of Service

Message edited by Verizon Moderator

ntrdm72

It's actually the weather widget. Those I can't uninstall and is driving me nuts with this pop-up screen every five minutes. Any new suggestions?

tikibar1

Ensure that the weather app is updated. Then try removing the widget from the home screen, rebooting the phone, then placing the widget back on the home screen.

ntrdm72

That did not seem to work. I have Uninstaller my Weather Channel weather app from my phone. The widget has not been on my screen since it stopped working. I shut off my phone today and then started it back up. It so will not work. I'm am not sure how to update a widget. When I press and hold it does nothing but wait for me to move it to my screen.