When someone calls my voicemail it says that my mailbox is full. When I try and call my voicemail *86 nothing happens. how can I resolve this issue?!
What do you mean nothing happens? Can you access the system and listen to your voicemails? Which phone model do you have?
No, I don't hear anything. After a minute or so it disconnects. I cannot access the system and can't get on the system to access my voicemail. I have a Samsung Galaxy 6
Did you happen to switch from the iPhone to this phone when you got your current phone?
no, same phone
Call customer service at 1-800-922-0204 from a landline or another phone and ask them to reset your voicemail and keep them on the line while you setup the voicemail again.
Try dialing your full 10 digit phone number from your cell phone. What happens then?
LNLG1986, we want to make sure you are able to use all of our services. Have you made any changes to your Voicemail recently? What kind of phone do you have?
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