I'm having problems getting a good signal in Phoenix and Chandler Arizona. I rarely get a full signal or LTE. The Preferred Network Type setting is set to Global. Should it be set to LET/CDMA?
In addition I moved my SIM card to another PRIV and got the same poor signal. Verizon also replaced my SIM card (in store) but it hasn't helped.
vzw_customer_support
Rgray, we're sorry to see that you are having some issues with connecting to the network. We're here to help figure out what's going on. When did this start happening? What zip-codes are you experiencing this in?
MarcusS_VZW
Follow us on Twitter @VZWSupportIf my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
85226 this is my home zip code
85044
Thank you for this information. You do appear to be properly covered at this location. How long have you been experiencing these issues? Are you only experiencing these issues when indoors?
HarleyE_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
I've been experiencing these issues for a few months now. Do you think a software update is needed for my PRIV? Are there any updates coming out for the Blackberry PRIV?vzw_customer_support
vzw_customer_support I'm in another part of Phoenix 30 miles from home and I still get poort signal strength. Very little (if any) LTE coverage on my PRIV.
Zip code 85027.
Is there a software update that can help with this issue?
MarcusS_VZW Any news on this?
AndrewT_VZW vzw_customer_support
Just waste of money. What is the difference between Verizon and other competitors. Very low signal and drive me crazy.
We always want you to have excellent service. We'd like to see what's going on. Let's get to the bottom of it. Please send us a Private Note for assistance.*Melissa