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VZW Message app does not send photos

CHAFOL79

Samsung Galaxy S7, Verizon Message+ App

Photo messages stuck on "sending", yet never send.

Have tried switching apps, rebooting phone, removing SIM card. None of these work.

Never had this problem with my cheap-*** Nokia Lumia Windows Phone. Ready to return Galaxy S7 and switch providers.

Comments

Ann154

Does the phone have an active 4G or wifi signal when this is happening?

CHAFOL79

Yes this has happened on both 4G and WiFi.

Thanks,

Charles

Verizon_Support

CHAFOL79 - Thank you for the additional details. Having the ability to send text messages is crucial. Let's work together and make sure your text messages are delivered. Is the Verizon messages application up to date? Please open the Play Store and tap o the 3 stacked up lines on the upper left hand side of your screen. Now tap on My apps & games, then on ALL. Scroll down until you find Verizon messages. If it is up to date it will say Installed.

JacobV_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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