I am unable to connect to Cox's email using my Galaxy 6. I've attempted both POP and IMAP. My phone defaults to Cox's recommended server settings for both. I can sign directly into Cox Webmail using the Username and Password I am using when attempting to add the Cox email to my phone. When I select sign in during setup I receive the following error "An incorrect username or password has been entered, or POP3/IMAP access is not turned on for this account. Check you account settings or contact your service provider." I did call Cox and was told that the only way I could be receiving this error is if my phone settings were incorrect. (not helpful). Below you can see my POP setting my, IMAP are also correct.
Any assistance would be greatly appreciated.
POP3 server - pop.cox.net
Security Type - SSL
Port - 995
SMTP server - smtp.cox.net
Security type – SSL
Port – 465
Authentication is checked and my user name is correct (no @cox.net)