Samsung Galaxy S7 Edge NO default sounds on phone

So I just switched from the I-phone and I'm having a learning curve please bare with me. But there is no default sounds on this phone. The guy in the store downloaded an app called Zedge and there's a few ring tones there but that is it. I've looked in files and read a few documents on-line on how to change them. But if they're not there how do I get them back?

Accepted answers

bobbyjack

One way to get to default ring tones is in Settings. Either:

1. Pull down the notification bar at the top of the home screen and select the gear icon in the top right. Or..

2. On the home screen select Apps/Settings.

Then select Sounds and vibration. Select Ringtone. You may need to delete the app the rep installed if you can't get a default ring tone to work

All comments

bobbyjack

One way to get to default ring tones is in Settings. Either:

1. Pull down the notification bar at the top of the home screen and select the gear icon in the top right. Or..

2. On the home screen select Apps/Settings.

Then select Sounds and vibration. Select Ringtone. You may need to delete the app the rep installed if you can't get a default ring tone to work

HELPINGPUPS

Thanks I had already tried that. But deleting the app worked and now the default settings are back. Why they don't leave both is beyond me!

Verizon_Support

I know how difficult it is to switch operating systems, but we are here to help. How are you attempting to switch the alerts? Walk me through your process.

NicholeK_VZW
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