WiFi will not connect to network

tbanks

I have a Samsung S6 Edge Plus, for some reason it will not connect to the network at work. It connects to any other Wi-Fi network anywhere else. It connects to my home network, and any open public networks. When I look at my phone status an IP address appears. However when trying to connect to the network at work, in advanced options, it appears unavailable. Any solutions out there? I think I tried everything.

Verizon_Support

We understand the need to get connected to WiFi while at work tbanks. We will definitely do what we can to help. The fact that the device does connect to other WiFi networks lets us know the phone is working the way it should. Do you know what type of security your company WiFi uses? Does your company have an IT department you can get the WiFi network information from?

RashadM_VZW
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