switching phones to current line, removing old apps

CHEWAL63

My husband's phone has been a [Removed] and shutting off. I recently bought a new phone and gave him my old S5 Now we can't figure out how to remove my old Facebook messenger...tried deleting, he keeps getting my notifications. So they are showing up on both phones. The phone works for him, phone calls, internet, etc....but he still is getting my facebook messenger messages. How can we stop my stuff from popping up on that phone?

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Verizon_Support

CHEWAL63, making sure we clear old info off of your previous device is a must. You said you tried deleting the messenger app, did it actually delete? If not, what happens when you try to delete it? If you want to clear all info off of your old phone then you can wipe it out back to its factory state. The phone will be cleared from all your info by doing that. If that is an option, please go into settings>backup and reset, and then tap on factory data reset.

JoeyM_VZW            

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