My title says it all... I've had this phone since sometime in August, and at the time we signed up, we were "upgraded" from the freebie phones into three of these phones, one each for myself, my wife and our daughter. These phones are slow, laggy and do not perform well, despite being powered by 1ghz processors. http://gizmodo.com/5890956/the-full-list-of-verizon-phones-getting-ice-cream-sandwich - this article dated in MARCH says ICS for the Verizon Rhyme is coming, yet 9 months later we're still on the same version, which is extremely outdated software. Verizon won't help us in upgrading to the Galaxy S3 without paying $650 per unit, and I'm not eligible for anything for a year and a half. As a new customer, I feel VERY MUCH locked into a situation I don't like and I have no options to make it any better. I can't get out of the phone making me unhappy... the promised ICS update is lost in never never land... and it's forever and a day away before I'm eligible for an upgrade that's not gonna force me to take out a 2nd mortgage.
I've read questions here about this phone and it takes 7-20 days for Verizon to even respond, which points out just how interested they are in addressing the many angry customers with this lemon.
