Coverage is gradually not working

Miklevin
Newbie

I upgraded my phone to a new iPhone 16… and ever since I get my signal dropped constantly. While listening to music, or podcasts it will just drop, and Ive not made any changes other than the new phone. Same commute, same car, same job, same everything!
If it keeps up I’m just gonna switch providers because why would I pay so much money for cells service that I can barely use? What can you do to help? 

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vzw_customer_support
Customer Service Rep

Hello Miklevin, congratulations on your new iPhone! It should be an exciting change and it should definitely not change your network experience. Please allow us to help you verify the issue, we wouldn't like to see you leave to another provider. Look out for a private message! 

-Luis

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