Mobile service in Greenwich CT

[swimwaters]

Why is Verizon mobile phone service so bad in Greenwich CT? There are multiple phone deserts very close to town -- I notice it especially in the Old Church Road and YWCA areas but also in Old Greenwich around and near Greenwich Point, not to mention the western border of town.   Bad service means inability to phone and dropped/broken up calls as well as near impossibility to use podcast or music functions at all.  So, virtually no LTE, and never 4G or 5G.  This is 35 miles from Manhattan, and in the most densely populated areas of the country. Shouldn't we have better service than this? What can be done to improve this?

[vzw_customer_support]

Hello and thank you for bringing this concern to our attention. It's always our priority that you are provided with the best possible service. We absolutely want you to be able to use your phone any time you need it. Im sending you a private note in order to get this issue resolved. 

-Will

[Boomtown]

I am having the same issue in Old Greenwich, nonexistent service.  Can you please pm me as well?

[vzw_customer_support]

Hi there! We definitely want to make sure that we do everything we can to find ways to improve your service. Please be on the lookout for a private message from us shortly. 

-Necia

[vzw_customer_support · Accepted solution]

We previously sent a Private Message to continue the discussion related to your Coverage issue. This issue does require account access to review specifics, so we will need to continue in Private Message to fully resolve the concern. Please contact us if you still need support.

-Alex