For the past few years now, I've been having issues with people on the other end not being able to hear me when I make calls from home. For clarification, our area doesn't have good cell service so we have to use WiFi calling. We also have an extender in our home.
- I thought it was my Google Pixel. I switched /upgraded my phone from Pixel 1, Pixel 4, then Pixel 6 over the years, same issue.
- I thought it was the location. I moved to the other side of town. Same issue.
- I thought it was my internet /router. Upgraded to the fastest internet speed available and I'm sitting right next to the router. The router can switch between 2.4ghz and 5.0ghz so that is not the issue.
- I then bought a brand new Samsung phone 2 weeks ago and switched from having a SIMs card to a eSIMS card. I was told by the Verizon store that would surely fixed the issue.
- Over the past few years, I was told by Verizon, "it's not us". clearly, it is.
TODAY...on three very important work calls, the person on the other end couldn't hear me and I could hear them perfectly fine. IT'S STILL HAPPENING. So yes, Verizon. it is you. After more than 25 years as a customer, I may have to switch carirers because I cannot run my business like this anymore.
