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Hello, I activated my 5G home internet a few days ago but have not yet received an email on how to select my gift card. Is there a link somewhere?
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I have called 2times and still have no email for either offer
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We definitely want to help you with getting the offer you are eligible to receive. We will be sending a private message. ~Peter
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Good morning. We want to make sure you're able to get the help you need with your $200.00 gift card. You'll receive an e-mail or you can go to your My Verizon app or website to redeem via a tile. There is an issue where some customers are not being given the option to redeem, but a planned fix is coming on 12/13/23. We hope you have a happy Holiday season!
~Jesse
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I still have seen nothing. Nothing is showing in my app and I have not received a gift card. I am owed a $200 Amazon gift card and a $100 Verizon gift card. If I do not receive soon Iโll be cancelling.
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I'm sorry you havent received these gift cards, amuritz. Was this for Fios or Verizon 5G home internet? -Joe
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It was for 5G home internet
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Thanks for confirming 5G Home with us. Alright so if you sign-in via a browser into My Verizon, then scroll down to the section of the main page called 'Make the Most of your Plans' do you see a tile there for the Amazon promo? That's where you can claim the reward and choose the gift card. If you've not checked this via a browser, please do so, then let us know what you find.
-John
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No, there is no tile with mention of the giftcard.
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โAlright so i sign-in via a browser into My Verizon, then scroll down to the section of the main page called 'Make the Most of your Plans' I do not see a tile there for the Amazon promo.
โ
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My offer was to get an email from Verizon now I have to go find the offer and accept it
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I appreciate you checking that for us, amauritz. We will need account access to assist with the promotional offer, so please be on the lookout for a private message from us.
-Joseph

