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5G Home internet plus -Promotions-8thDecember 2023

Bhavesh825
Newbie
‎12-09-2023 01:47 PM

I signed up internet only as new customer as I wanted to replace tmobile. 

As a signup offer I was given 4 benefits 

1. XBOX S on us

2. Amazon Echo or Amazon 200$gift card ( my choice gift card)

3. Verizon 100$ gift card

4. Verizon 50$ gift card ( zip code specific offer)

It was written  in all 4 above benefits to redeem within 60 days of activation. I activated  and got mail for redeeming  1& 2 - Xbox I could redeem and even picked up in store. But when trying to redeem Amazon I reach a page to select option of echo or gift card but on screen select button is not activated/ grayed out. PLEASE HELP HOW do I redeem, I tried chrome,edge,Firefox on laptop and even android app but nothing works.

 

Also how do I redeem 3& 4 Verizon gift cards as no mail or anything. 

 

Can someone help with direct Verizon customer care telephone number. As chat ppl transfer me from one to another.

 

Can any Verizon representative help me. I m very eager to use Verizon long term as speed seems better than tmobile which I used.

 

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An Accepted Solution is available for this post.
vzw_customer_support
Customer Service Rep
‎12-11-2023 01:51 PM
Bhavesh825, we are sorry to read that you are having issues with redemption. Below are the redemption steps for the gift card. There is a known issue with the tile appearing for customers and the anticipated date of correction for that issues is Dec. 13. Please let us know if the below steps don't resolve your issues or the tile doesn't appear after 12/13. Also, below is a link to our contact us page to get the direct number for customer service if that is something you are still looking to obtain. 
 
 

1 Sign in to My Verizon (online or app).
2 Navigate to the My Verizon account page.
3 Click on Get your choice on us: Amazon Echo Show 10 (3rd Generation) or $200 Amazon.com Gift Card redemption tile under Make the Most of Your Plans.

Result: The customer is taken to the page to choose either the Amazon Echo Show 10 (3rd Generation) or $200 Amazon.com Gift Card. 

4 Do the following under the $200 Amazon.com Gift Card redemption tile:

Review and accept the Terms & Conditions by checking the box.
Click Select.
Result: The customer is directed to the Blackhawk website to redeem the offer.

5 Follow instructions to complete the order.

Note: Customers must verify email address

-Andi

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