Anyone received the $200 Amazon Gift Card on the 5G Home Internet Promotion yet?

billskeen68
Enthusiast - Level 2

I signed up on 12/18/23 around 6 am or so because of the great offer of XBox, $200 Amazon Gift Card, and $100 rebate.

Soon after, I received an email that my Verizon Internet Gateway would ship soon with 2-day shipping. 

Later that day, I received two separate emails from Verizon on how to redeem the XBox Series X, and the $200 Amazon Gift Card.  I redeemed both, as well as the $100 5G rebate. I have screenshots showing that I was able to get all three done online. 

I received the Gateway and Xbox a few days later via FedEx. However I had not received the email from Verizon for the $200 Amazon gift card. Friday, I went online to my Verizon account and saw the completed orders for the two shipments but nothing about the gift card. I clicked on chat, eventually getting to a live agent with Tomas. I explained what was going on, and he said he would look into it. About an hour later, he informed me that he had taken care of it. He copied the information into the chat window so I could see it since the link he provided would not work. 

As of today, I still have not received an email containing the $200 Amazon Gift Card.

As of today, the Gateway has been up for several days. I have not opened the XBOX Series X package yet. 

How do I get my $200 Amazon Gift Card?

 

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2 Replies
vzw_customer_support
Customer Service Rep

Hello, billskeen68, we know it's important that you receive your promotions. So we can best assist, we will be reaching out via Private Message.

-Lauren

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billskeen68
Enthusiast - Level 2

I called and finally got to the correct agent to get my gift card. 

It's all good now.

Thanks

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