I noticed on my Pixel 8 and 9 over the past year that I can't request LTE only, and turn off 5g. 5g doesn't work in buildings, barely works outside, and eats battery like crazy. Is there a way to turn off 5G anymore??
I’m sorry that you have been having issues with your Pixel. When running into these kind of device issues, we highly recommend using our Device Troubleshooting Assistant. It is available 24/7 to help our customers answer common questions and fix many issues: https://www.verizon.com/support/devices/#mobile
If you still need troubleshooting help, please contact us for support.
-John
Hopefully someone with Verizon will contact you to get some more information, because I don't have that problem with 5G on my Android phone. Google comes up with instructions on how to shut off 5G on Pixel phones as well as some YouTube videos. Unless...Verizon has turned it on with their carrier phones? My Samsung is unlocked, but Samsung removed manual band selection on their phones so I can't do it either.
Hello, Jacpgh. My apologies to hear of this issue, but help is here. Just to confirm, what do you experience with your service upon leaving the building? What is your zip code? Lastly, please see the link below for the steps to change your network mode.
https://www.verizon.com/support/knowledge-base-308454/
-Natasha
Thanks for your post. I will send you a Private Note shortly. -Ross
You should be able to disable the 5G on the Pixel 8 or Pixel 9 by following the steps below. -Ross
@vzw_customer_support wrote: Hello, Jacpgh. My apologies to hear of this issue, but help is here. Just to confirm, what do you experience with your service upon leaving the building? What is your zip code? Lastly, please see the link below for the steps to change your network mode.https://www.verizon.com/support/knowledge-base-308454/ -Natasha
Thanks for this information, but this link is for something different, and not for shutting off 5G. Changing the network mode means disconnecting a device from Verizon's network and allowing it to pick another network if one is available, which will most likely incur Travel Pass charges if one is close to the border with either Mexico or Canada. If one were in the US, the only other networks which would come up would be Verizon's competition, which wouldn't let a Verizon customer use their towers except for 911 calls.
