Network issues

Question

I just upgraded my phone and plan to the ultimate  unlimited. My service is terrible! Sos comes up, phone calls are dropping. I don’t know what is going on. I have taken the phone to the Verizon store three times. They do little “fixes” but then I get home and I have the same issues. I have had Verizon for years but I don’t know what is going on with their service. Any thoughts, fixes, same problem?

Verizon_Support · Accepted Answer

We did reach out via Private Message, so we could try and troubleshoot the SOS issue and call dropping you reported. Naturally, to properly review those problems, we’ll need to get into the account. We do that via Private Message. Please contact us if you still need help.

-John