I cancelled my home internet service in February 2024. We moved and they sent the box to the old address. I called and they were suppose to send one to my new address and I never received it. I tried returning it to a Verizon store and a ups store and they would not take it because it did not have a label and because the account was already cancelled they could not bring up the account. Please send me a label or box to return the box. Verizon has already sent me to collections and this is unfair and unethical. Thank you
Hello, Vtijero79. Help is here. We can assist with getting you the return label you need. I have sent you a Private Message for more assistance.
-Natasha
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