Service in DFW area

[Asecrypto]

Am I the only one who has randomly low or no call service 🤔.  

1. Calls drop

2. You sound like Megatron

3. You can hear them but they only hear static

4. You go almost 30 min and can't even call out 

5. Experience 1-4 at home, at work,  while driving? 

[vzw_customer_support]

We are sorry to read that you are having issues with your service. When did this issue start? Is this only affecting your calls?

~Freddy

[SynthpopAddict]

What's the make/model of your phone?  Issues like this can be either a device or a network problem.  If it only started happening recently, I'd use the "check network status" link on the right side of the forum page, under the "Get help from Verizon" box to see if there are any reported network problems in your area.

If your SIM/eSIM is older, try getting a new one and have Verizon reprovision your account.  If your phone is several years old, it's probably time for a new one.

[vzw_customer_support · Accepted solution]

I’m sorry to hear you were having trouble with your calling there.I highly recommend making use of our Device Troubleshooting Assistant. It is available 24/7 to help our customers answer common questions and fix many issues: https://www.verizon.com/support/devices/#mobile 

If you still require assistance or have any questions, please contact us for support.  -John