Service in DFW area

Asecrypto
Enthusiast - Level 1

Am I the only one who has randomly low or no call service 🤔.  

1. Calls drop

2. You sound like Megatron

3. You can hear them but they only hear static

4. You go almost 30 min and can't even call out 

5. Experience 1-4 at home, at work,  while driving? 

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2 Replies
vzw_customer_support
Customer Service Rep

We are sorry to read that you are having issues with your service. When did this issue start? Is this only affecting your calls?

~Freddy

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SynthpopAddict
Champion - Level 3

What's the make/model of your phone?  Issues like this can be either a device or a network problem.  If it only started happening recently, I'd use the "check network status" link on the right side of the forum page, under the "Get help from Verizon" box to see if there are any reported network problems in your area.

If your SIM/eSIM is older, try getting a new one and have Verizon reprovision your account.  If your phone is several years old, it's probably time for a new one.

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I'm not a Verizon employee, just another customer trying to help.
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