What gives with the suggestion network slowdown while nearby speeds have skyrocketed to +1Gbpm?
Resolution Update: Support was able to confirm that the slow network speeds impacting this 5G Home device were resolved. If others encounter similar issues, common factors can include temporary network disruptions, equipment issues, and/or the device position. Our Device Troubleshooting Assistant is available 24/7 to help our customers answer common questions and fix many issues: https://www.verizon.com/support/devices/#mobileOur team is also available for account support via Private Message.
~Izzy
Speed data should have been stated in bps (not bpm).
Anyone with experience using quad pro or quad mini duo antenna?
If the speeds in some areas are that good, it's because mmWave spectrum was introduced there. The downside of high-band 5G is the radio waves don't travel very far at all (I've read ~1500 feet elsewhere). When you get outside of that range, you'd be picking up some other spectrum. Low-band 5G will run in the same speed range as LTE. If your neighborhood falls outside of the 5G coverage area, then you'll get LTE.
Another potential cause for data speed being slower is network congestion...if your speeds pick up late at night, then heavy traffic on the towers is factoring into your speeds.
-Harry
Thanks for letting us know. I am sending you a Private Note. -Ross
