Why is my phone stuck in sos mode?

Mhreed
Newbie

My phone has been locked in SOS mode for about a week.  iPhone 12.  Restarting it, turning on and off airplane mode, and updating the iOS didn’t help.

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vzw_customer_support
Customer Service Rep

 

I'm sorry to hear your device is stuck in SOS mode. Let's work on this together. What zip code are you in? Any other Verizon devices having similar issues in your area? -Joe

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