Since they rolled out 5G here my reception using 5G has been terrible. I have not gotten the SOS since they finished the rollout. Nothing seems to work correctly: phone reception, internet reception or texting. I have tried the normal restart and other minutiae but nothing other than it flipping back to LTE works.
Hello, butchcoats. Help is here as we always want to see our customers have only the best in service with us. Please share more details. What is your zip code? Does this issue primarily happen while at home? If yes, how far from your home must you go before you notice a positive change in service/signal?
-Natasha
13760
Don't know how far as I donโt travel much.
Thank you. Is your device on the latest update? Have you done a network reset? ~Peter
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