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Can I purchase new iPhone in UK London Apple Store to activate on existing Verizon Wireless account? My daughter's number is currently suspended as her iPhone was stolen in London. Looking into having her purchase new iPhone in London Apple Store to activate on her existing Verizon Wireless phone number account. Is this possible? Can Verizon Wireless provide activation support overseas?
Solved! Go to Correct Answer
Resolution Update: By partnering with support we confirmed that to activate a device with Verizon service you do need to be in the United States. The device needs to connect to our network to be properly activated, as when you’re aboard you’re not on your network but on one we’ve partnered with to provide international service.
For anyone curious about bringing their own device to use with Verizon service, I highly recommend checking out our BYOD page: https://www.verizon.com/bring-your-own-device/
If anyone else needs assistance, please contact us for support. -John
Hi there! Sorry to hear that your daughter's device was stolen. We know the importance of having a working phone. I just sent you a private message to review the replacement options.
-Nikki
Resolution Update: By partnering with support we confirmed that to activate a device with Verizon service you do need to be in the United States. The device needs to connect to our network to be properly activated, as when you’re aboard you’re not on your network but on one we’ve partnered with to provide international service.
For anyone curious about bringing their own device to use with Verizon service, I highly recommend checking out our BYOD page: https://www.verizon.com/bring-your-own-device/
If anyone else needs assistance, please contact us for support. -John
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