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After the Update? Somthing to consider.

Is it me or have anyone else noticed a pattern of the number of users that keep reporting that "After a Update" a app don't work, the device developed issue like freezing, rebooting and other issues?

Why is it that users are not prepared to accept that installing updates over a modified device isnt the wises way to go, there is no way that I can believe after you install almost a 20+ apps that all modify files on the device to function wont cause issues with a update that will require to access these files and sometimes delete them all together to resolve bugs that exist.

I understand that no user wants to have to reload apps and configure a device again after updated but it is becoming clearer and clearer that simply coping files over old files isn't the most effective method

For all users that are reporting regularly that the device started having issues after installing a update, try considering this thought how much of the system files software changes from there original design to allow the application to add a function to the device, do you believe these changes can not block access to those same files when a OS update requires to make changes to them? Even PCs require a reboot to access file when it installs apps that makes system files why would you consider that Android is any different.

I'm not trying to change anyones mind but I am simply give users something to concider...

Comments

Ann154

+ 1

gerio

Yes, I have noticed this trend.

I have taken the hard line on this, especially after a series of discussions I was involved with over the summer.

While I'm certain that there will be a number of phones that break because of the updates, there is the ounce of prevention idea that people refuse to embrace.

I don't even care any more. The 2 Droid Xs that are used by my girlfriend and daughter are working fine after all the updates (they never power the phones off, so I don't know if the phones are afflicted with the power-back-up issue or not. Once a week, I have to remind them to power-cycle their phones).

My X2 hasn't been as solid, but nothing I can't manage until the onslaught of new 4G phones arrives.

I can safely say that any issue I run into will NOT be a result of updating over old app installs.

This has been discussed ad nauseum around here. I have no sympathy for those who choose to ignore the common sense approach to updating their phones.

Geri O

AZSALUKI

i'm assuming you are all suggesting factory resets when an update is installed? i only mention the term because it hasn't actually been mentioned and this thread may appear a bit cryptic to some.

gerio

Yup.

Geri O

Ann154

You're right, AZ. It is a bit vague that the topic is factory resets. I guess I have read SO many posts discussing doing or not doing one that I completely glossed over the fact it wasn't specifically mentioned.

It is all automatic anymore. :smileyhappy:

Wildman

AZSALUKI wrote:
i'm assuming you are all suggesting factory resets when an update is installed? i only mention the term because it hasn't actually been mentioned and this thread may appear a bit cryptic to some.

After reading my post (after the edited time had passed) I notice I overlooked stating this one fact and couldn't edit the post, I have tried to point out that a hard reset before any major update could avoid a number of issues reported but so far users hasn't been open to consider this as a possible solution.

Within the last few months every post that was built around issues with a device has always reported that the problem started after a software update, I am hoping that users will become more open to trying a hard reset before constantly starting the obvious. Like the old joke pointed out "Doctor my leg hurts when I hit it with a hammer" and the doctor replies"Then don't hit your leg with the hammer" , is this something that needs to be pointed out. :smileysurprised: :smileywink: :smileyvery-happy:

unknown

Wildman, you sum things up nicely. Building off your doctor reference, I like to use a drug analogy (prescription of course). I like to compare the Android OS to the human body. While one application may be fine while loaded on a device and present no "side-effects", there's no telling how that application will react when another application is running in the same environment. This is much like the human body. 1 prescription drug may be fine, but when you start making drug coctails (still prescription of course), there's much more of a likelyhood that there will be side-effects. I know, super-lame and over-simplified, but it helps make sense of things.

Putting that into software terms, when installing an application, the user must accept permissions for the program to modify, delete, and add files to the device. Let's say 2 different programs need to modify the same portion of the software. Which application "wins"? Does the other one become glitchy? Most developers test their applications well, but it's hard to know if these applications will play nicely with others.

As always, thank you for your input in our community.

Ann154

The calendar and contacts will restore from your gmail account along as they have been saved to the gmail account. If a person is not careful when they create the contact or event especially the first time, the items are often saved on the phone only.

You should be able to tell if any contacts are saved to the phone by looking at the details of the contacts. Phone Contacts will say phone and Google contacts will be listed as Google.

AZSALUKI

+1 for ann's input. i actually had an htc incredible for months before i realized i had to export the contact files to my google account (they were only on the phone). i had always used backup assistant for my contacts, which only stores them on the phone and on "my verizon." believe it or not, there are some users out there that have not sync'd nor exported their phone's contacts with google. there even some that haven't done that OR used backup assistant, and have no backup at all of their contacts.

edit: if you want to be positive that your contacts are sync'd with google, you can login to your ggogle account from a pc and see if they are there.

Ann154

Thanks AZ.

I'm sure I have mentioned it before, but I'll repeat it for any new readers. I have had the "pleasure" of losing a few contacts (thankfully not all) through my first factory reset on my Eris. It is not something one forgets after experiencing it firsthand. :smileywink:

B33

Hi ya'll thought i'd chime in an say hellow an i wanted to add after asking mr wildman i did the FR on my X an too me it seemed to help it. An i left the B U M D checked an the A R unchecked an after changing the settings in the battery compartment to performance an some other minor adjustments along the way things have been pretty good. An my new battery that i installed recently is doing better than i could ever expect.

I did have a minor issue with my google contacts as i restored them to the phone it pute them back as it should. but it created a problem as well it doubled the contacts on my Inc. so after some head scratching an midnight oil burning i got it back in order. An my contacts are listed on the X under google contacts only not Back U Assistant i dont no if i need that or not but going thru the head ache of redoing my contacts again. well that just is'nt in the cards an they seem to be working ok for now any way. :smileyhappy: B33

Ann154

Wildman, who are you addressing your question too? The last time I checked YOU were the original poster of this thread.

Wildman

:smileysurprised: :smileyvery-happy: Sorry the question was directed to spinge...

spinge

The problem my wife is having is that during texting the phone locks when the spacebar is pressed, and sometimes the period as well.

Wildman

Have you tried a diffrent keyboard because latly a number of users have been having issues with the stock keyboard, try Smart Keyboard and see if it helps.... https://market.android.com/details?id=net.cdeguet.smartkeyboardtrial&feature=search_result

Also you can try clearing the cache for the keyboard by going to Settings / Applications / Manage Applications / All tab and the keyboard name and Clear Data.

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