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Backup assistant...

Hey guys, I purchased the droid, and its coming wednesday. Now I have used backup assistant for 1+ years and I know how to take my contacts from backup assistant to the droid however... when I log into my Verizon account online, it says I have to download backup assistant, even though I have it downloaded on my old phone and have it backup daily... What should I do?

Comments

Bob_Robertson

if need be, download it.... if not needed, ignore it

f00d4teh0dz

well I have it downloaded on my old phone, and use it to transfer contacts between new phones. Now the droid doesn't have backup assistant, but there is a way to export your phone numbers on verizon's website. However when i go to back up assistant it tells me I dont have it downloaded, and need to download it, even though its there on my old phone, so I have no way of getting my contacts now.

f00d4teh0dz

surprisingly after I posted this, now backup assistant is showing up...

cem95z

from your computer, go to backup assistant. Download all your contacts into an excel of other spreadsheet. Save it as a CSV.

You may need to merge first and last names, clean it up a bit. Save.

Now go to gmail. Go to contacts. You then have an option to upload from a csv file. It isn't as easy as using backup assistant, but works well. Plan for it to take an hour to do it right.

willanaya

or you could go to verizon, have them transfer the info, then sync it up with your gmail account, and copy it to your 16gb sd.

cem95z

My verizon store charges $10 to put the contacts on the phone. I found it worth it to do it myself so it is done properly the first time.

willanaya

wow. i was told by customer service that i should do that and there would be no charge. so i did and they did for no charge.

cem95z

I found out later that other reps in the same store will get the numbers moved over at no cost. I was simply working with a sales rep that had a terrible attitude. She made multiple rude remarks to me. I am very sad that my droid didn't work out for me (loved most parts of the phone)... but was thrilled to give her a chargeback on the sale!

Permit-It

I am having the same problem - PLEASE HELP - It is asking me to install Backup Assistant on my phone but I can't on the Droid. And my LG Dare has it but they transfered service to my Droid and now I cant access my Backup Assistant program on my Dare..

willanaya

Permit-It wrote:
I am having the same problem - PLEASE HELP - It is asking me to install Backup Assistant on my phone but I can't on the Droid. And my LG Dare has it but they transfered service to my Droid and now I cant access my Backup Assistant program on my Dare..

in order to access the backup on your dare, i believe you need a data plan but since you switched, no data plan.

go to the place where you bought the droid, there is a really good chance that they will do this for you with no problems. just take both phones.

question? can you download your contacts on the dare to an sd card? if you can, transfer them to an sd card, then you could do a couple things:

1. put the card into your droid, see if you can transfer contacts to phone memory, then sync with gmail

2. pu the sd card into your pc, with an adapter of course, see if you can transfer them to gmail that way (of course, i am not sure you can on this one, more of a long shot, so stick with the first option)

RtwoDtwo

I would suggest you use the Futuredial Smartphone Edition It save you the hassle and backups more stuff.

http://www.futuredial.com/en/fdsse.html

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