Buying Apps...

kdurand
Newbie

Hi everyone!!

 

I would like to purchase the PicSay Pro app, but it's not accepting my credit card.  Any suggestions? 

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kdurand
Newbie

I enter my credit information but this is the message I get  "A server error has occurred. Retry, or cancel and return to the previous screen"

 

What does this mean?

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TheGreatOne
Master - Level 1

 


kdurand wrote:

I enter my credit information but this is the message I get  "A server error has occurred. Retry, or cancel and return to the previous screen"

 

What does this mean?


Someone else was having this same issue! Person can't buy any apps because of that error message. Have you tried turning off the phone & taking the battery out? Using a different credit card maybe?

 

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blkhwkgrl3
Enthusiast - Level 3

I too am having a hard time buying apps, credit card is fine, tried to shut off take out battery etc etc, even tried the next day to no avail...

 

??? what to do???   I am trying to buy the slide it app....

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TheGreatOne
Master - Level 1

 


blkhwkgrl3 wrote:

I too am having a hard time buying apps, credit card is fine, tried to shut off take out battery etc etc, even tried the next day to no avail...

 

??? what to do???   I am trying to buy the slide it app....


Calling tech support may be the best way to go

 

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AZSALUKI
Legend

my brother is having the same issue. he tried calling vzn and emailing the app developer. they both said it was in issue with the google checkout process. unfortunately, you can't call google and they are awful at responding to email.

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keystone30pack
Im having the same problem. I've been trying to type in multiple cards atleast 10 times a day for the past 5 days and its that same message every time. Im trying to get the backbreaker game and its on sale only for a week... please fix this
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Socdroid
Newbie

Finally started working again for me, just bought Power Control Plus without any problem.

 

 Must have been a google problem. 

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hallcp1019
Contributor - Level 2

if wanna save the hassel got to 4shared.com put in the name of the app you want download it for free to your pc and transfer to your phone even the paid apps are free here if they refuse to help take your money dont give it to them :smileywink:

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Anonymous
Not applicable

 


hallcp1019 wrote:

if wanna save the hassel got to 4shared.com put in the name of the app you want download it for free to your pc and transfer to your phone even the paid apps are free here if they refuse to help take your money dont give it to them :smileywink:


 

Yes, because cheating developers (most of whom are individuals doing this as a hobby) of the tiny bit of revenue they do get from selling apps is exactly the right way to encourage the development of great apps.

 

If you don't want to pay for apps, that's fine, download free apps and do without the premium features, you can certainly load up your phone entirely with free apps and be a very happy smartphone user.  Don't steal though, there's absolutely no reason to.

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hallcp1019
Contributor - Level 2

i didnt say do it for the sake of stealing but some people myself included get restless when something that should be a simple payment system rejects you over and over i was told about this site from a verizon employee when i asked about the droid2 having swype he suggested the site so when i consider the source i dont see an issue sharing the info with the public.  its no different than everyone who {edit for TOS violation} to get what what they want rather than buying another handset so dont point fingers cause like granny said theres always some pointin back at you :smileywink:

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hallcp1019
Contributor - Level 2

really it wasnt a cuss word or anything discussing the tampering of handsets and ther os and ui's what on earth is the point of a forum when you cannot discuss the very topic that brings us here i think im gonna go to pizza inn and eat a hamburger

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supitsmike
Specialist - Level 1

hallcp1019 wrote:

i didnt say do it for the sake of stealing but some people myself included get restless when something that should be a simple payment system rejects you over and over i was told about this site from a verizon employee when i asked about the droid2 having swype he suggested the site so when i consider the source i dont see an issue sharing the info with the public.  its no different than everyone who {edit for TOS violation} to get what what they want rather than buying another handset so dont point fingers cause like granny said theres always some pointin back at you :smileywink:


If the payment system isn't working for you, then either put money in your bank account or contact Google to troubleshoot the problem.

 

Either way Spotted is right: Stealing applications that these developers work insanely hard on is completely wrong. Good grief, it's bad enough we don't have *as many* apps, but it's worse when you're so cheap you won't go through the steps to buy one.

 

Ew.

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greeneyes82
Newbie

I called tech support and they told me the work around was going on a computer to www.googlemarketplace.com.  You create a profile there and save your credit card info.  I did than then was able to go back and purchase the app on my phone right away.  Hope this helps!

 

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Debwallace
Newbie

I am having a problem buying the Screen Suite app. and I really need it.  I went to Googlemarketplace.com and set up a profile but it didn't help. I still can't buy the app.  Any more suggestions?

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OldPilot
Contributor - Level 1

I had exactly the same issue -- tried to buy an app and got the frustrating message. I even sent Google a {word filter avoidance} message. Then after some trial & error I was able to set up my Google account on the PC first, THEN the phone automatically recognized my credit card, and the purchase went through.  It was just a case of jumping through the hoops in the right order.

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AdkWoody
Newbie

Someone else was having a problem just getting into the market place. It was an after effect of the 2.2 download. No fix that I know of if you already did the reset and battery. Maybe a factory reset would do the trick?

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