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HTC Droid Eris Update 2.1 issues

I am finding this would be a great place to vent my issues about the Eris software problems, especially in version 2.1

After updating both my wifes and my Eris phones with version 2.1, the following issues have arrived:

1. Sound disappears almost every other day. The only way to get it back is to shutdown completely.

2. Camera is slower now than the previous software version.

3. Battery life is shorter. According to all the release reports, the battery life was supposed to be extended. I do not see this as possible. Even when I task kill and use do not use the phone for a few hours, the battery is still getting drained.

The testers of the software releases are apparently NOT doing enough homework before releasing.

Do not me wrong, the Eris Droid is a miniature laptop, however needs a better life expectancy, faster memory.

One PRO to this phone, it works EXCELLENT as a tether for my laptop. I can cruise the web with my laptop and using my phone as a ISP, and getting at least DSL speeds.

Are there anyone else dealing with the above issues?? Would enjoy your constructive complaints. I am positive Verizon will take note of these issues for future updates.

Comments

I finally broke down and did the factory reset...everyone is right...it pretty much fixes many of the issues that resulted from the 2.1 upgrade...back up all of your apps with Astro file manager...back up all of your contacts in gmail...and back up any pics that are not already on your SD card...and note how you have your home screens set up...and just factory reset it and erase all of the data and set it up from scratch. Everything is running very smoothly now. Not sure of the impact on battery life yet...this is the first day after my reset...but so far...it seems much improved.

LetsgoFishing

ss....this may be a silly question but i want to know since you did the factory reset. i'm assuming it keeps the 2.1 update, just makes everything smoother & get rid of some bugs? seem like i read on this forum somewhere the reset will take you back to 1.5 even though i didnt think there was a way to go back to that version. even though 1.5 was ok, i don't want to lose my voice navigation. love that feature. can you let me know so i can poss do it to. thx

zenuke

i would also like to know if doing the reset helps battery life. Battery life is abysmal now with 2.1, thing barely lasts a day even if I don't really use it.

Also loving how it likes to just run a 1000 apps that you really don't want it to run...

so far.... 2.1 is a POS over 1.5

my browsers also just closes itself like 90% of the time and clicking on a text box no longer brings up the keyboard auto matically, I have to hold my finger on there.

LetsgoFishing

another question ss.....you stated to backup files using Astro File mngr. i'm not sure how to use this app. if i hard reset, how do i get these files back on phone w this app?

Crestwood

What is the solution to intermittent lack of phone audio on in and outgoing calls.

barbp

I would like to know this, too!

christinar78

I started having this exact same issues from the day I got the update as well. My biggest problem was the audio completely going on phone calls. At first I thought it was an issue on my end so I dealt with it for almost a week until I finally was fed up with having to reset my phone to make and receive phone calls. On May 23 I walked into my local store and they did a hard reset on the phone. He said to come back in if it started again. It was no more than 24 hours before it started again. However because I wanted it to be having this issue when I brought it back in I waited till I was at a point where the phone call was not important and I could go without restarting it to show them the exact issue. My husband took my phone that was no more than 1 month old at this point and they pulled a brand new phone out of box for me on June 6th. Less than 24 hours later on June 7th I was on the phone with Verizon with the exact same issue. They had me do a hard reset and here we are today and I just got off the phone with them with audio issues once again. The guy said there has been no reports other than mine about this issue. Well this post alone is proof. I will also start another thread to get people who have this issue to put their name out there. Apparently because there have been no reported issues (so not believing that at all) this issue will not be getting fixed most likely. I am so frustrated because now they want to give me a certified used Eris as a replacement. I'm about to say you can take my data plan and my phone off from my husbands account and I'll go else where even though it's not what I want :smileysad:

MythicalWagyu

RE: a factory reset - it did magical things to my phone for a few days, but slowly things have actually gotten *worse* than before the factory reset. The level 2 tech rep with Verizon that instructed me on how to reset told me that it wipes the internal memory, which will remove the update - however, it automatically reinstalls the OTA update, and my phone was running 2.1 after the factory reset - no way to go back to 1.5 other than to get a refub unit that has not had 2.1 installed on it.

yenracd

Having same issues as everyone else. :smileysad: It's so frustrating.

timtavis

I also had problems after the 2.1 upgrade. First, only problems with calendar view. HTC tech support recommended factory reset, which wiped memory and reinstalled 2.1.

Over the next week or so, more problems cropped up, including the audio drop, calendar not syncing with google/calendar online, button presses not registering or only registering after very long delay, phone turning itself off and back on when i launched an app or tried to do something from within an app.

i took my phone to the Verizon store and they replaced it. The tech guy said that they are not sure what is causing the problems, but he pointed out (correctly) that all upgrades produce some bugs. This one seems to have produced and awful lot of bugs for an awful lot of people.

I've decided to keep my replacement Droid at OS 1.7 for now, rather than upgrade and risk a repeat of the fiasco. I'll wait until the patch is released that fixes the problems caused by the 2.1 upgrade, which I suspect will be at least 3 months away.

badbiddy

Since the update, I was having the dead incoming/outgoing call issue, loss of touch tones/ring/notification sounds on my Droid Eris. The only solution was to power off my phone and turn it back on. Verizon sent me 2 replacement units, both of which experienced the same problems. My solution was to go into a Verizon store and get a new unit with 1.5 on it. Since then, I have had no problems, but now I have to wait until the patch that the techs are working on to come out before I can update to 2.1, which sucks because I can't have more than 1 Gmail account synced to my phone.
LAME!

jonbegood

jeb1820

I too have had this issue with no sound on on incoming/outgoing calls. I have also called cust. serv. and done all the updates and hard resets, with no help in getting rid of problems. I am getting a refurb. phone sent to me, as I am sure it will have the same problems. Verizon customer service said they have not heard of these issues, but there are numerous post on this website, and HTC forums. Very frustrated!!

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