NFL Mobile

anyone else not able to launch NFL Mobile app? I downloaded it via the Android market, and when attempting to launch it, it get an error message stating that the app is only available to active Verizon customers.

i then downloaded it via the VCAST app store, and it immediately wanted me to update the app via the android market - and once again, got the same error message.

I just got my phone (Samsung Charge) on 9/1...

Accepted answers

jco23

try calling tech support to open a ticket for you, as I'm not sure why the app started working all of a sudden.

All comments

AZSALUKI

head to a verizon store because it doesn't look like a common problem. in fact, when i googled it, the only other person i found that has the same problem was you on another forum....lol. i've seen other issues with the app, but they were rooted devices that were having the problem.

jco23

yeah, I did my google search and yielded nothing. my next step is to go into a VZW store....

LenaA_VZW

Thank you to the community for the information provided.

jco23, thank you for inquiring about the application. That is personally one of my favorite applications too. Has this issue been resolved? Try clearing the data in both the Market and the Download Manager. Go to Apps > Settings > Applications > Manage Applications > Select All > Scroll down to Download Manager and Clear Data > Scroll Down to Market and Clear Data > Power off device > Remove the battery for ten seconds > Place back in and power on. Once you are done with these steps try to download the application again.

Thank you.

jco23

thanks Lena, but that did not work either (interesting how nobody else in tech support offered that route for a solution)... this is getting very frustrating...

jco23

finally got it working - not sure if the new Android Market solved it or the tech team worked something out on my account (if so, thanks Mike!).

cking10

This is happening to me as well. I followed the suggestions on this thread but I still receive the error message "for active Verizon customers only...". Ive been one for 12 years! I checked my account and there are no "blocks". Help!

jco23

try calling tech support to open a ticket for you, as I'm not sure why the app started working all of a sudden.