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Returning my (2) Droid Incredibles and going back to AT&T iPhones

I decide to get rid of my iphones because of constant dropped calls on AT&T service in NYC area. However I was only able to tolerate the Incredible for 7 days before switching back to AT&T and my iPhones. Here are the reasons:

1) Call Quality- The call quality on the HTC Incredible was horrible on both my devices. I don't attribute this to Verizon and think it has to be on the HTC end. I spoke with a Verizon Corp store yesterday and they said that HTC is working on a ROM update to fix this issue and there is no current ETA. What happens is on calls the sound gets scratchy and is very difficult to hear and words that come over the line keep dropping. So if someone is speaking you only hear about every other word. It is extremely annoying and I can't believe that HTC and Verizon would release a phone with such a defect. Since there is no ETA for a fix I'm going back to my iphone since the calls are always crystal clear and the service sometimes intermittent. Here is the link to a thread on HTC about the issue.

http://community.htc.com/na/htc-forums/android/f/91/p/2162/7485.aspx

http://community.htc.com/na/htc-forums/android/f/91/p/2539/9703.aspx

http://androidforums.com/htc-incredible/71835-call-quality-very-sub-par-not-signal-strength.html

2) Ease of Use - The layout on the Incredible is very difficult and not as polished as an iphone. Using an iphone is so easy. The incredible takes a lot of extra buttons to do some simple things. Like using the address book. The iphone has the alphabet Vertically in the contacts so you can quickly hit the last name of a person you need to reach.

3) Cut & Paste in Gmail- There is no cut/ past in gmail client. I primarily bought this device because I'm a heavy gmail user and i thought it would be better integrated in which case it is. You can get all your labels, star items etc. But I can't believe there is no cut/paste function in Gmail client. What a waste. Apple went thru so much when the first 3g phone came outyou think soemone would be listening or remember that.

4) Screen is unusable outside- The phone can't be used outside in any type of clear sunny day. I practically got hit by a car in manhattan because I was trying to pull up a phone number which is extrmely difficult to begin with ( see item # 2) and you can't see anything because of the OLED screen. This is a big difference from the iphone.

5) Media Management( Music, Video) - This is definitely a big downgrade coming from an ipod/ itunes experience. I use my ipod a lot so this experience stinks. Not as easy to use.

6) Battery Life/Multitask - Since the phone does Multitask you have to always be aware of what services are running in the background. If you don't your phone won't last long. Again I feel that isn't polished enough for everyday use and they are going to have to keep designing the multitask to manage battery power effectively. This reminds of the old PC days were you had to keep hitting CTRL+ ALT + DEL to kill services. Why bother, I can't manage a phone like a PC device. This is 2010.

My overall experiece is that I think there is still alot of work that needs to be done on the OS layer and Hardware layer to get this phone to compete with an iphone experiece. Apple does quality very good, i feel that this phone has very bad quality.

How in the world can you design a phone that you can't even see the screen outside in the sun. Just mind boggling.

Comments

medic2joey

Not all phones are for everyone. If everyone liked the same phone there would only be on out there. But instead there is several types to choose from. To each his own on the type of phone you want. I myself had an iphone at one time and could not stand it! Now I have the Incredible and IMO it blows away the Iphone. Iphone has been out for how long now? Yet when the new update came out for it, Made my phone freeze up, Reboot itself and refused to sync my music with it. And if I remember right, The charging port has become a problem for a few people. See www.cnet.com for the "Issues" with Iphone. Not every phone is perfect and there will never be a perfect phone!

fezzik

I use mine in the bright sun all the time but feel free to go back to AT&T and the iPhone. The new OS is coming soon and on 3Gs and newer it should be pretty cool.

AZSALUKI

i use mine in the sun too with no problems. there's a glare if it's at the wrong angle, but no worse than any phone i've had. you can also adjust the screen's brightness, etc.

my call quality is fine, but i have seen a NUMBER of complaints about this...i just haven't had that issue.

as far as my address book goes...i jus start typing the name i want and it narrows down to the the person i want. usually 3 touches to the screen and i'm there. doesn't seem to be too much work. (type a and all a's show up. then m and it narrows to amy and amanda and i jus touch the one i want). i actually love the way it handles it.

battery life/multitask....i downloaded an app killer.....and i just periodically kill the running apps with one touch. i get a full day off of a charge, which is good enough for me. i also ordered 2 spare batteries (ebay for $12...and they came with a wall charger). i switch out the battery in about 10 seconds in the morning, and only have to charge everything sunday night and wed or thurs. i've never had an iphone, but i've seen stories of having to make an appointment to go to the store to buy and have apple change your battery??? that may be exagerated though.

media....if you're an ipod guy then the iphone is prolly better for you. i just don't like the level of control that apple has over everything. i have a zune and my wife has a zen. i find it MUCH easier to manage our music and videos between our devices and the incredible (particularly using an sd card). i've never been a fan of the ipod...but if that's what you have and like, then i'm sure the iphone is much more compatible.

i guess cut and paste is an issue. i just don't use it or have a need so i didn't realize it doesn't do that?

the new iphones are coming soon and i'm sure they are better than the old. hopefully they'll include some pretty basic and convenient features, like expandable memory and the ability to change your own battery (maybe they do?? i don't follow them...but i've heard they should be pretty sweet....and apple usually doesn't disappoint it's following).

unknown

You should have tried the Motorola Droid. I have had mine for 4 months with no complaints or problems except it sometimes gets hot and won't charge while in the car dock.

budone

I dont know, the only post is to say they are going back to ATT? No other post asking for help from anyone......... I have my opinion.

kenyu73

The post is a copy/paste iPhone solicitor..... anyone who visits a forum, posts 1 SINGLE huge essay of a negative review is a anti-android forum troll...

Nuff said. :smileywink:

shipwrestler125

{please keep your posts courteous} so it was worthless for you to spend the money to come to a better carrier since you wanna stick with the iphone. Good luck with all the dropped calls and i have the incredible and played with multiple iphones and the incredible is a far better phone IMO, but then again when u want to be told what you can and cant do with a phone the Iphone is perfect for that. I like to be able to customize my phone more and set it up however i choose.

dirkbonn

general034 wrote:
I decide to get rid of my iphones because of constant dropped calls on AT&T service in NYC area. However I was only able to tolerate the Incredible for 7 days before switching back to AT&T and my iPhones. Here are the reasons:

1) Call Quality- The call quality on the HTC Incredible was horrible on both my devices. I don't attribute this to Verizon and think it has to be on the HTC end. I spoke with a Verizon Corp store yesterday and they said that HTC is working on a ROM update to fix this issue and there is no current ETA. What happens is on calls the sound gets scratchy and is very difficult to hear and words that come over the line keep dropping. So if someone is speaking you only hear about every other word. It is extremely annoying and I can't believe that HTC and Verizon would release a phone with such a defect. Since there is no ETA for a fix I'm going back to my iphone since the calls are always crystal clear and the service sometimes intermittent. Here is the link to a thread on HTC about the issue.
_____________________________________________________________________________
Notice how in the space of just a few sentences his iPhones on AT&T went from CONSTANT dropped calls to SOMETIMES intermittant.

How many of the hundreds of thousands of Incredible phones out there have you seen complaining about call quality? Let's see, your logic is, a low quality connection on Verizon is worse than NO connection on AT&T! C'mon guy.... You knew you were going to go back to the iPhone before you left AT&T, right?

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