Added a new line to plan, when hubby texts me it sends to myself, him, and the new line

Katncrunch
Newbie

We added a line to our plan and activated the phone Saturday. No issues. Tuesday at 5pm, my husband texted me and it came through as a text from his number (contact name removed) the new lines number and to me. It says “[phone number removed per the Verizon Terms of Service], to you, [phone number removed per the Verizon Terms of Service]” not the actual phone numbers, obviously. It is driving me nuts and I can’t figure out why its doing that?! It’s only him when he texts me. 

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vzw_customer_support
Customer Service Rep

Happy Friday! Dealing with tech issues can be frustrating. Our goal is to help you in the best way possible.

~Gilbert

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vzw_customer_support
Customer Service Rep

If you encounter any tech issues in the future, do not hesitate to use our Troubleshooting Assistant for further support: https://www.verizonwireless.com/support/troubleshooting/.

 

We sent you a Private Message. Please review at your earliest convenience.

~Gilbert

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