Any solution to Apple One issues?

Random8
Enthusiast - Level 1

I've tried signing up for Apple One many many times with no success. So today, I decided to see if a chat rep could get it working. Nope, though I did get closer, made it to the point of it telling me; This phone number could not be verified for this subscription. Contact Verizon for help. Since I've already contacted Verizon and they're less then useful, not sure where to turn next.

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vzw_customer_support
Community Manager
Community Manager

Hello, we want to make sure you have access to all your features. Let's work together so that you can gain access. How are you trying to sign up? Are you using the My Verizon app or going through the device settings?

~Gina

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GuardianAgent
Newbie

Hi, I’ve had the exact same issue. I added the Apple One perk May 2025 to my account. I’ve been trying to setup the perk since then without success.

I get to the “Connect Subscription” screen, put in my phone number, and get the same error every time, “This phone number could not be verified for this subscription. Contact Verizon for help “. I’ve contacted Verizon at least 10 different times in the last 3 months but no one has been able to resolve the issue. 

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vzw_customer_support
Community Manager
Community Manager

We want to make sure that we get to the bottom  of this. Be on the lookout for a private message for additional assistance.

-Joe

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