Auctions iPhone Blacklisted

unicatech
Newbie

Hi

 

I bought some iPhone 13 from Superior Wireless auction. One of them specifically came blacklisted from Verizon Wireless.

 

As I bought from an auction it's supposed to not be lost or stolen. So I'd like to ask to unlock it.

 

If necessary I can send the IMEI and the proof of auction.

 

Looking forward to your answer.

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vzw_customer_support
Community Manager
Community Manager

I am sorry to learn that you received a phone that is blacklisted from an auction, unicatech. We do need authorized account access from the account where the phone was originally activated in order to assist with unlocking a device. The only option you would have would be to work back with Superior Wireless auction for help.

Learn more about our device unlocking policy here: https://www.verizon.com/about/consumer-safety/device-unlocking-policy

-Joseph

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unicatech
Newbie

Is there any way that you can find the account using IMEI? So we can figure out how to proceed.

 

 

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unicatech
Newbie

If there's some way that I can pay for the removal, please let me know.

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vzw_customer_support
Community Manager
Community Manager

We cannot provide any information about the former owner of the device. Since you purchased this phone from a 3rd party, you will need to reach out to them for options on a return or refund. We cannot help unlock this device. 

 

-Christopher

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