When my iPhone 14 is turned off, callers do not get my voice mail; instead, they hear the “your call cannot be completed as dialed” message. However, when my phone is turned on, they reach the voice mail just fine. My voice mail greeting is set to the system’s recording, rather than the custom recording.
Hello @LAK73 .We absolutely want you to be able to use your Voicemail any time you need it. Thanks for giving us a chance to make this right and get you back up and running. Lets try a few things together. Im sending you a PN in order to get started.
-Will
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