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Constantly losing cell service

Recently I installed fiber wifi through a different provider , and ever since I have been losing cell service multiple times an hour. This has happened consistently regardless of location. It stays off until I either restart my phone or turn airplane mode on and then off again. Any fix so that I don’t miss calls all the time?

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SynthpopAddict

If the problem is only happening at home while in range of the Wi-Fi source, you'd have to try to get a different equipment setup with your ISP or switch ISPs because the Wi-Fi or router is somehow interfering with your cellular reception.

If, however, you constantly lose service everywhere you go, it's possible your phone is going out? I'm assuming you've made sure all the software is up to date and have tried a network reset...

Verizon_Support

Hello, Jupiter345. Thank you so much for this info. Who is your new home provider? Are you connecting to Wi-Fi when home? Please provide more details as we look forward to assisting you.

-Natasha

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