Daily phone log

Kturner40
Newbie

Why can’t I view daily phone log of incoming /outgoing calls /texts ?  Haven’t been able to view this from my home page on my phone in over a month.  

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2 Replies
vzw_customer_support
Customer Service Rep

Hello Kturner40,

 

I know how important it is to be able to see your usage history. This link shows you how to view and download your usage activity from either the online My Verizon website, or from the My Verizon app. 

 

https://www.verizon.com/support/view-usage-on-your-bill/

 

What exactly do you see when trying to view your usage? Which way are you attempting to get that information?

 

-Christopher

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SynthpopAddict
Champion - Level 3

This is a sporadic issue, but appears to be getting worse in recent months.  I too have not always been able to see my most recent usage, and the last time it happened, wasn't working for at least a month.

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I'm not a Verizon employee, just another customer trying to help.
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