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Device description not matching phone
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What do I do if my (settings)device description doesn’t match what it says on verizon app.
. I have been told that I need to rebuild my line, but when I call support and try to tell reps what I’ve been told I need to do -nobody seems to be able to help me. The corporate store is even worse. They don’t want to touch the issue,
so then please can someone post instructions on how I can rebuild the line or update the description?
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We want to make sure we are able to help out with this issue. Could you clarify what information is not matching, and where are you seeing this?
~Freddy

