Error trying to use Message + on my ipad

[MikePN]

I've used message+ on my ipad for years with no problem.  A few weeks ago I got a message about changes to the app.  When I enter my phone number to get a code, I get an error message "Not able to generate pin.  Please try again later..."  Well I've tried for weeks and still get the same message.  I looked on Community and some of the posts  reference installing "Verizon Message".   When I search for it, it takes me to Messages+ - not sure if that is part of the issue.  Also my phone is Samsung, so not sure if that's part of the problem too.

[vzw_customer_support · Accepted solution]

@MikePN  wrote: I've used message+ on my ipad for years with no problem.  A few weeks ago I got a message about changes to the app.  When I enter my phone number to get a code, I get an error message "Not able to generate pin.  Please try again later..." 

MikePN, we understand wanting to continue to utilize this application since it has been a familar application on you iPad for some time now. The Verizon Message+ app is set to sunset in late 2024. If your iPad was set up as a secondary device to your Android phone and was unlinked, it can not be readded.

-Andi