The Community is in Read-Only Mode as we get ready to unveil a brand-new experience. Stay tuned - something amazing is on the way!
I’ve spoke to T-Mobile and Verizon several times. We transferred two lines to our new phones and our phone numbers. It’s wonky. Some texts come through and neither of us can receive calls. We have to go back and forth between phones. I’ve been told by T-Mobile the transfer process was complete and Verizon has told me this as well. When I look up the port process, it says processing. It’s been 3 days. I’m feeling helpless. Did network resets, turned off all phones, you name it. No one can help me.
Hello there, welcome to Verizon! I'm sorry that you've been encountering issues with the porting process. We know how important it is to stay connected and want to help. I'll be sending you a Private Note so we can get started.
-Christy
Start a new topic or ask questions in the open forum.
