Hello,
I would like to file a formal complaint against the Lake Zurich, IL store. Is there a mailing address, phone number, email address, or online form?
I have been a customer for over 20 years: The experience I had at the Lake Zurich store over the weekend was awful, disrespectful, and demeaning. I need someone at Verizon to address the situation.
Hello pfun02. We are very sorry to hear that you had a bad experience at one of our stores. I will send you a private message to further assist.
~Ivone
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