Inquiry: Verify Original Ownership & Request Receipt - iPhone 6

SkipTheCoup92
Newbie

Good morning/afternoon Verizon. I'm the original owner of an iPhone 6 that I bought from you around 2015. I need to verify my ownership and request a copy of the purchase receipt for my records.

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2 Replies
vzw_customer_support
Customer Service Rep

Good morning and thank you for bringing this concern to our attention. It's always our priority that you are provided with the best possible service. Im sending you a PN so we can get more details to resolve your receipt issue. .

-Will

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SynthpopAddict
Champion - Level 3

From what I've read elsewhere, Verizon keeps up to 7 years' worth of history, but retrieving information older than 18 months isn't as simple as asking for it.  With the phone having been purchased 10 years ago, you're out of luck?

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I'm not a Verizon employee, just another customer trying to help.
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