Iphone 11 going directly to voicemail

jweiss795
Newbie

Iphone 11  calls are going directly to voicemail.

Volume is up and phone is not silenced

Do Not Disturb is not on

Auto Answer is disabled.

Silence Unknown Callers is also disabled

Phone has been restarted.

Any suggestions?

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1 Solution
vzw_customer_support
Community Manager
Community Manager

We had sent a Private Message to continue the discussion related to your voicemail issue. This issue is specific to an individual account, so we will need to continue in Private Message to fully resolve the concern. Please contact us if you still need support.

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vzw_customer_support
Community Manager
Community Manager

Being able to receive your calls without any issues is crucial.  We will definitely get to the bottom of this.  A private message is being sent to you for further assistance.

-Sean

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vzw_customer_support
Community Manager
Community Manager

We had sent a Private Message to continue the discussion related to your voicemail issue. This issue is specific to an individual account, so we will need to continue in Private Message to fully resolve the concern. Please contact us if you still need support.

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