Jim & Andrea Made Things Right

[GoldenAlien]

After having many issues with Verizon in the past, it was a breath of fresh air upon calling today as I was very upset upon starting my call with support to have reps truly care about the customer. Jim took accurate notes so I didn’t have to repeat myself upon transferring me to Andrea whom went above and beyond for me today.   I Highly Support These 2 Reps.

[vzw_customer_support · Accepted solution]

Thanks for taking time out of your day to let us know about Jim & Andrea, GoldenAlien. We appreciate your kind words, and will make sure they are passed along to our leadership time. Thanks for choosing Verizon and have a great weekend!

-Joseph