Just want to know what’s happening so I can fix it

dee97788
Newbie

So I placed an order with my cash app card and it says payment declined so I updated my payment method and it still said declined it took the money twice but it won’t ship my order I am so confused if the payments going through how is it declined do I need a credit card not a debit please let me know so I can resolve my issue, please and thank you any help is appreciated 

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vzw_customer_support
Customer Service Rep

At this time we do not accept Cash App or Venmo Cards. It shouldn't be taking the money out but may put a temporary hold due to the way card processing works. If you need additional asssitance please send us a Private Note and we can work together on this.

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