Late Voicemails

jpc12
Enthusiast - Level 1

I have a delay in Voicemails showing up on my iphone 14 pro running 17.4.1. Sometimes days late. Dangerous for my job. Any suggestions other than checking VM manually?

29 Replies
vzw_customer_support
Community Manager
Community Manager

Hello jpc12. That is alarming! We do not want to put you in danger with your job. Some iPhone 14 Pro users have reported voicemail notifications that are delayed by hours or days. Here are some things to try:

  • Check your internet connection: Voicemail services may require a data connection to work. Make sure mobile data is turned on, and you can access data with Wi-Fi turned off.
  • Update your iPhone: Check for updates to your iOS and carrier settings.
  • Restart your phone: Try enabling and reenabling the voicemail feature, or restarting your phone.
  • Check your voicemail app: Make sure there is no low power setting or anything for it.
  • Delete old voicemails: Some users have found that permanently deleting old voicemails fixes the problem.

Send us a private message if the delayed voicemails continue to occur and will digg deeper.

 

-Deb

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JB1947
Newbie

Same problem occurs intermittently on my iPhone SE.  Have deleted the few voicemails.  Still happening.

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vzw_customer_support
Community Manager
Community Manager

We know it's important to receive your voicemails in a timely fashion! I see that you've deleted your old voicemails. Have you followed the additional steps supplied above? 

    • Check your internet connection: Voicemail services may require a data connection to work. Make sure mobile data is turned on, and you can access data with Wi-Fi turned off.

 

    • Update your iPhone: Check for updates to your iOS and carrier settings.

 

    • Restart your phone: Try enabling and reenabling the voicemail feature, or restarting your phone.

 

  • Check your voicemail app: Make sure there is no low power setting or anything for it.

Also, when you deleted your voicemails, did you also open the Deleted Voicemails option and Clear All to permanently delete them?

 

-Joe

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JB1947
Newbie

Joe, I have implemented all of your suggestions, and voicemails are still delayed.  I even turned off Group Notifications in Notifications as well in the phone app.  I reset my Network Settings.  As a last resort I changed my greeting to:  “You’ve reached Jim’s phone.  If you intend to leave a message please note Verizon voicemail delivery is unreliable.  I suggest you send me a backup text as well.”

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vzw_customer_support
Community Manager
Community Manager

JB1947, we sent you a private message to discuss your delayed voicemail concerns. If assistance is still needed, please engage with us there. -Red

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JShaneEvans
Enthusiast - Level 1

I am having the same issue, received 13 voicemails at one time that were from days ago. Had this issue on my 14 pro and continue having it with my 16 pro.

vzw_customer_support
Community Manager
Community Manager

Oh, wow! Dealing with tech issues can be frustrating, especially when it comes to your voicemails. Our goal is to aid you in the best way possible. Let's gather some info.

 

When did the issue start? What recent changes have you made? Who else is experiencing this problem? Aside from the Voicemails, any other problems?

~Gilbert

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I have an iPhone 12 mini and experience delayed voicemails. My iOS is up to date and I have restarted my phone, but still some voicemails arrive days or weeks late!  And sometimes several suddenly appear at once even though the timestamps are totally different dates. This is extremely bad because I have missed urgent voicemails from my children and related to work. Fix this issue!

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vzw_customer_support
Community Manager
Community Manager

We understand that it is important to have timely delivery of any messages. Be on the look out for a private message from us to assist further.

-Katie

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dartholy
Newbie

Been having the same issue for years.   Complained many times .  It's just Verizon's horrible service.  They don't have a clue. 

fafafaf
Enthusiast - Level 1

I am frequently receiving voicemails days late. I have tried all the troubleshooting steps at the top of the thread but without success. I am missing urgent messages. 

vzw_customer_support
Community Manager
Community Manager

Hi fafafaf. we don't want to see you miss out on any urgent messages. Thanks for reviewing the initial VM troubleshooting posted earlier. Time to dig deeper. You will receive a private message shortly for us to get into more specific details and figure out what is causing the delay.

-Deb

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Doobie10
Enthusiast - Level 1

I am having the same issue with my pixel 9 Pro. I tried troubleshooting but no help

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vzw_customer_support
Community Manager
Community Manager

Good afternoon Doobie10, be on the lookout for a private message so that we can assist with your voicemail.

-Joe

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Liz2023
Enthusiast - Level 2
  • @Anonymous same problem here and all trouble shooting resulted in is more of your blame games and my lost voicemails. No results. Please Advise 
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Blahblahblahblahblahblah
Enthusiast - Level 1

Been having the same issue for months now.

vzw_customer_support
Community Manager
Community Manager

Good Morning! Be on the lookout for a private message so that we can take a look at this.

-Joe

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Nyygal
Enthusiast - Level 1

I am having the same issue. It's a problem with my work. Verizon should stop blaming customers (clear your voicemails, restart your phone). When there are so many people with different phones having the same problem it's time for Verizon to check THEIR OWN network connection. 

vzw_customer_support
Community Manager
Community Manager

We're here to investigate the delay in your voicemail, sending over a Private Message to assist. 

-Kristen

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MH3811
Newbie

I have been having the same issue for months . I just had 3 notifications arrive in the middle of the night for calls/voicemails I received yesterday morning. On top of this, data connection has been a huge problem - and as a food delivery driver it is absolutely essential for my job. It is infuriating. If you pay hundreds of dollars a month for Verizon service it should not be this way!

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