Linking accounts

Atwen7331
Newbie

So I’ve just recently become a member of Verizon again having an old contract that went to h***getting this new one was a surprise to me nevertheless, when I sign into my new account, it says to link services from an existing account holder. I don’t believe I have an account but it’s not letting me move past this link services issue every time I login that’s always what it says. I can’t be a bill. I can’t be a device. I can’t do anything I need help. I need help 

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9 Replies
vzw_customer_support
Customer Service Rep

Hello, Atwen7331, we want to help ensure you are able to sign in to My Verizon. So we can best assist, we will be reaching out via Private Message.

-Lauren

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Same issue im having!!! And now I'm locked out from linking anything for the next 24 hours as it says I've tried to many times. HELP!!! WHERE IS THE EASE IN THIS? ITS ALREADY GIVING ME ANXIETY AND IM ABOUT TO CANCEL EVERYTHING 

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Can all of us get some assistance with this issue like ASAP or just forget it how do I cancel everything and get my money back?

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vzw_customer_support
Customer Service Rep

Hello, TITAN_URANUS_007, we can help you out with My Verizon. Did you have an account with Verizon previously? To clarify, are you attempting to register for a My Verizon account? What issue are you running into when trying to get into My Verizon?

-Lauren

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when I sign into my new account, it says to link services from an existing account holder. I don’t believe I have an account but it’s not letting me move past this link services issue every time I login that’s always what it says. I can’t be a bill. I can’t be a device. I can’t do anything I need help. I need help

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also cannot link services—all we were given was an Order No. and Location Code.

 

when we enter that info, it says we’ve already registered. please help !

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vzw_customer_support
Customer Service Rep

We want to make sure you're able to access your My Verizon account, TITAN_URANUS_007. So we can best assist, we will be reaching out via Private Message.

-Lauren

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RogerRokit
Newbie

also cannot link services—all we were given was an Order No. and Location Code.

when we enter that info, it says we’ve already registered.     please help !

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vzw_customer_support
Customer Service Rep

 

I'm sorry to hear you are having this issue please contact us at 800-256-4646 to get further assistance with this issue. ,-Joe

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