Lock Device

[yusuf_nuradeen]

 Hello,

I bought this iPhone from Facebook marketplace from someone. I was told the phone was unlocked but  I later realize the device was showing carrier unlock please what would i do about this please I need help on this thank you.

Regards,

Yusuf

[SynthpopAddict]

Verizon's device unlocking policy states you must use the phone for at least 60 days on Verizon's network and then it will automatically unlock.  If you are not a Verizon customer or are outside of the US, you're out of luck and need to get a refund from whomever sold you the phone.

[vzw_customer_support]

Hello Yusuf. Verizon Wireless doesn't guarantee purchases made outside our network. We suggest you to contact the seller for exchange or refund options. On the link below, you'll be able to review our unlock policy. We hope this information helps.

https://www.verizon.com/support/device-unlocking-policy/

~Maria