Hi I just bought an iPhone 7 but it’s locked and I’m in a country that doesn’t support Verizon please help how can I unlock it
Based on what you shared, if you bought from a third party and the device is showing as locked with Verizon, you’ll need to reach out to the original seller you purchased from. You can view our device unlocking policy for post pay and prepaid devices here: https://www.verizon.com/about/consumer-safety/device-unlocking-policy
If you have purchased a device from Verizon directly, and it's having a unlock issue, please contact us for support.
-John
We recommend you contact the 3rd party seller of this phone and work with them to unlock the device. You can review our unlocking policy at the following link. https://www.verizon.com/about/consumer-safety/device-unlocking-policy -James
Can’t I just resolve the problem my self , I can give you all the information you need
Hi, I hate to tell you this, but you need to get a refund from the seller. This is a very common problem with phones purchased from small 3rd party vendors. It's possible the phone is permanently locked/bricked for reasons I'm not allowed to discuss in the forums.
