Locked iPhone 7

Zaid2004
Newbie

Hi I just bought an iPhone 7 but it’s locked and I’m in a country that doesn’t support Verizon please help how can I unlock it 

0 Likes
3 Replies
vzw_customer_support
Customer Service Rep

We recommend you contact the 3rd party seller of this phone and work with them to unlock the device. You can review our unlocking policy at the following link. https://www.verizon.com/about/consumer-safety/device-unlocking-policy -James

0 Likes
Zaid2004
Newbie

Can’t I just resolve the problem my self , I can give you all the information you need 

0 Likes
SynthpopAddict
Champion - Level 3

Hi, I hate to tell you this, but you need to get a refund from the seller.  This is a very common problem with phones purchased from small 3rd party vendors.  It's possible the phone is permanently locked/bricked for reasons I'm not allowed to discuss in the forums.

-------------
I'm not a Verizon employee, just another customer trying to help.
0 Likes